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5 Phrases Likable Leaders Use (and the Ones They Avoid)

Likability isn’t just about being friendly—it’s a strategic advantage. Research from Harvard Business School shows that people are more likely to hire, promote, and support colleagues they find likable—even when those colleagues aren’t the most qualified on paper. In fact, likability is so powerful that psychologists call it the “halo effect”: when we like someone, we subconsciously view them as smarter, more competent, and more trustworthy.

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